Onboarding Satisfaction Surveys
Human Resources launched onboarding surveys to gather feedback from the hiring manager 30 days after the employee starts and at critical milestones for new hires: 30, 60, and 90 days.
By collecting their insights and experiences, we aim to continuously improve our onboarding process to better support hiring managers and supervisors, as well as ensure that new employees feel welcomed, supported, and equipped for success.
Read about the initial rollout and feedback at UC Davis Health here.
The survey is being administered through Qualtrics and covers various aspects of the onboarding experience, including:
- Welcome and Integration
- Assessing the new hires' sense of welcome, inclusion, and integration into their teams and the UC Davis Health community.
- Equipment and Resources
- Gathering feedback on the timely provision of necessary equipment, tools, and resources to perform their roles effectively.
- Overall Experience and Retention
- Understanding the overall satisfaction of new hires and their intentions to stay with UC Davis Health based on their onboarding experience.
The surveys reflect our commitment to seeking objective and subjective measurements early in the new hire's career because improving early experiences greatly influences engagement and can lower turnover. The surveys will provide continuous process improvement (CPI) opportunities for our onboarding and orientation experience.
FAQ: Onboarding Satisfaction Surveys
- Who gets the survey?
- External hires in staff roles (non-represented and represented), including students at 30, 60 and 90 days after their start
- Staff transferring internally (including promotions and lateral transfers) within UC Davis Health or from the Davis campus to UC Davis Health
- Hiring managers and supervisors at 30 days post-start
- Who has access to the data?
- The responses are NOT anonymous, though they will be treated confidentially.
- Limited administrators with valid business needs from the SSO Onboarding team, Workforce Strategies data team, and Employee and Labor Relations will have access to the data.
- Summary data for UC Davis Health will be made available quarterly, and there are plans to develop dashboards when there is a sufficient number of responses to ensure confidentiality.
- How will the responses be used?
- The data will be used to establish a baseline of satisfaction and will guide ongoing efforts in continuous process improvement. Positive and unsatisfactory scores will contribute to enhancing new hires' satisfaction with the onboarding process.
- What questions are included?
- Industry standard questions recommended by Qualtrics will comprise the survey. You can see a sample here.
- What if something concerning is reported?
- Administrators from the Shared Services Organization will review responses and engage Employee and Labor Relations for consultation and further escalation if needed.
- What if I have further questions?
- Please email [email protected]