Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

Payroll

Recruiting

Onboarding

Leaves

Jim Hankins, Executive Director

There was a project started up called the Student Hire Experience to encompass more than just processing. We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

Customer Kudos

"Thank you, Donna [Erickson]! Appreciate all your help with the Mass Reports to Changes."

“Thank you Joleen Lindog for your quick response to the Worksite Transfer. When requesting a worksite transfer I am usually in the middle of a hire and need the information at that moment. So,while immediate response is not possible, I really appreciate you responding within 30 minutes. Requested 9:45am - Response by 10:14am.”

“Thanks AggieAccess team!” [Annabel Andalon]

“Super fast reply” [Hector Carvajal]

“Thank you for handling this so quickly! Appreciate it!” [Jaz Flores]

“Matthew Crabbe is the best!”

“Arraceli Say was very helpful”

“Keep up the good work.” [SSO Student Assistants]

“excellent service from their staff.” [Beth Hoffman]

“Appreciate the coordination for this case between Mario [Gallegos] and the others such as Alyssa Rodriguez.”

“Amanda [Donahue]'s responses were immediate and thorough. She was very helpful.”

“Thank you Donna Erickson!”

“Mary [Dec] always processes our I-618 payments accurately, on time and communicates with us when completed or if there are any issues with the submission. Thank you Mary :)”

“I wanted to recognize Amanda Donahue for her incredible support. No matter the situation, she is always helpful and proactive. Her consistency and 'can-do' spirit really stand out. Thanks, Amanda!”

“EXCELLENT SERVICE FROM BETH [Hoffman] and BEN [Mundy].”

“5 STARS FOR THEIR GREAT WORK.” [Beth Hoffman]

“Vicki Klein is always great to communicate and work with. She is prompt, diligent, friendly and is very knowledgeable and helpful.”

“Thanks for your help!” [Lori Zimmerman]

“Thanks AggieAccess Team for going above and beyond. Much appreciated.” [Annabel Andalon]

“It is awalys of pleasure working with the SSO team! They are timely and responsive! I appreicate their time and efforts to assit DEVAR's Aggie Service tickets.” [Amanda Donahue]

“Thank you very much for your assistance.” [Stacy Akins]

“Thank you Gladys [Roby]! Your timeliness and communication help make my job easier! Appreciate you!”

“Super fast response. Thank you Paris [Chumley]! Appreciate you!”

“Thanks so much for the clear update and instructions for moving forward if I don't hear anything!” [Jaz Flores]

“The response included an explanation of what we were receiving and notes for our responsibility in the future.” [Shryl Avril]

“Donna [Erickson] is very helpful in regard to what I needed. She is also fast and great of communicating. I do greatly appreciate her”

“Request was processed as instructed by the date requested with no issues or delays.” [Mary Dec]

“Thank you Joleen [Lindog] for your extremely fast response. As always, these worksite transfers are needed fairly quickly to continue with the hiring process and you just made my day. Thank you so much for getting this information completed within a few minutes of my request.”

“great!” [Gwenner Miller]

“The information was updated quickly! Always a pleasure to work with Michael [Bricker]”

“Thanks you for your partnership!” [Rosan Dimaano]

“Letty [Centeno] is awesome!! She communicates and responds quickly. Always willing to help!”

“Thank you!” [Beth Hoffman]

“Samantha [Ramsey] was so responsive and helpful.”

"The analyst, Paris [Chumley], was very helpful and the error was corrected. Thank you!”

“Thanks AggieAccess team!” [Robbie Valdes]

“I want to say how much I appreciate you, Amanda [Donahue]!! Thank you for always looking out for our team and for employees that are on leave. You TRULY go above and beyond each and every time.”

“Thanks for being a super star AggieAccess team!” [SSO Student Assistants]

“Thank you, Shryl [Avril]!”

“Amanda [Donahue] did a great job!”